Financial Institutions

Grow your portfolio and non-interest fee income

Payments Doctors is committed to helping you sustain and grow your portfolio of commercial depositors. Your success is aligned to the success of your small and mid-sized business customers, and we have the payment processing, business analytics, and software tools that will keep your customers profitable and growing for years to come.



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Customized partner programs for financial institutions

We understand that each financial institution has its own unique needs and that one program doesn’t necessarily fit all. That’s why we offer a variety of options for designing a merchant program to fit your requirements and those of your customers.

Customized Program

Our bank partners can pick and choose among the best solutions in the industry, helping your financial institution reach its goals. Payments Doctors's custom-tailored program allows your bank the flexibility to utilize a mix of resources and capabilities

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Partner/Support Program

Our team of experts takes care of the heavy lifting — managing risk, liability, and sales processes — so you can focus on providing your commercial customers the same white-glove support. Leverage our resources and expertise to build efficient, profitable portfolios.

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Agent Program

For bank partners that seek full control, our agent programs allow you to manage the program, fully backed by the support of Payments Doctors and BankMax. We offer traditional agent programs, allowing banks to underwrite and own the accounts, as well as non-liability solutions to avoid risk.

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BankMax

Our team is full of former bankers who understand your needs. Our BankMax program leverages the incredible power of payments to drive loan, deposit, and fee income growth for our partners.

Compass

Our proprietary CRM system provides you with a plethora of tools including frictionless boarding, real-time reporting, insightful dashboards, automated notifications, and much more.

Connect Gateway

Connect makes it easy to accept all payments across e-commerce, retail, mobile, and unattended on any device, anywhere all from one payment gateway platform.

Our commitment

Providing you with the best-in-class support and services.

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Training

Payments Doctors will provide all the training so that your staff feels supported and comfortable speaking to customers about merchant services.

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Marketing support

In-lobby signage, brochures, and other co-branded or white labeled marketing collateral is available to help grow your portfolio.

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24/7 help desk

We take great pride in providing the best local customer service with fast response times and over 90% first call resolution.

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Multiple platforms

Unlike others in the industry, we provide access to multiple processing platforms with ONE price.

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Products

We make sure you have the best product solutions to meet your clients' needs.

Our services

  • imageSame and Next Day Funding Available
  • imageProprietary Vertical Technologies
  • imageMultiple Processing Platforms
  • imageEMV/NFC Payments
  • imageCredit/Debit Card Processing and EBT
  • imageRemote Deposit/Electronic Check Guarantee
  • imagePetroleum and Fleet Cards

We provide you with the technology and services your customers demand while supporting you with the necessary expertise and education.
  • imageInternational Cards
  • imagePrepaid/Gift Cards
  • imageTraditional Payroll & Card Solutions
  • imageSecure Payment Processing
  • imageCustomized PCI Compliance
  • imageMobile and Wireless Point of Sale
  • imageCredit Card Issuing


Contact Us

Our Office

4389 Hwy 115E
Suite E
Cleveland, Ga 30528
Phone: 844-210-2200

New York Office

PO BOX 26668
Rochester NY 14626

Florida Office

PO BOX 291475
Port orange Fl 32129

Open hours

Mon–Fri: 8 AM - 9 PM
Saturday: 8 AM - 8 PM
Sunday: 8 AM - 5 PM